How do I report a bug?

Feedback & Bugs

Since our official Discord server is currently in development, please send all bug reports directly to our development team via email:

Where to Send: Email Hello@devshineteam.com.

Subject Line: Use Bug Report: [Short Description of Issue].

2. How to Write a High Quality Bug Report

To help our technical team isolate and fix the issue quickly, please include the following details in your email:

Steps to Reproduce: Can you trigger the bug again in a different story or session? Let us know the exact steps you took before the glitch occurred.
Visual Evidence: Attach a screenshot or, better yet, a short screen recording of the bug in action.
Technical Details: Mention your browser, such as Chrome or Safari, your operating system, such as Windows, macOS, iOS, or Android, and whether you are using a mobile or desktop view.

Future Updates: Once our official Discord launches, we will move bug tracking to a dedicated #bugs-feature-requests channel where you will be able to tag issues with relevant labels for real time tracking!

Since our official Discord server is currently in development, please send all bug reports directly to our development team via email:

Where to Send: Email Hello@devshineteam.com.

Subject Line: Use Bug Report: [Short Description of Issue].

2. How to Write a High Quality Bug Report

To help our technical team isolate and fix the issue quickly, please include the following details in your email:

Steps to Reproduce: Can you trigger the bug again in a different story or session? Let us know the exact steps you took before the glitch occurred.
Visual Evidence: Attach a screenshot or, better yet, a short screen recording of the bug in action.
Technical Details: Mention your browser, such as Chrome or Safari, your operating system, such as Windows, macOS, iOS, or Android, and whether you are using a mobile or desktop view.

Future Updates: Once our official Discord launches, we will move bug tracking to a dedicated #bugs-feature-requests channel where you will be able to tag issues with relevant labels for real time tracking!